If something isn't working

Revoke the assistant in your profile, remove Apricot from the assistant's connectors, then add it again. If it still fails, email support@apricot.so with the message your assistant showed.

Start a fresh chat with it. An assistant learns what Apricot can do at the start of a conversation.

Each plan includes a number of assistant calls a month, and every action an assistant takes counts as one. Your profile shows how many you've used, and the count resets on the 1st of each month. The web app keeps working in the meantime.

Check your spam or junk folder, and that the address is spelled right, then ask for a new code.

Check that Your day is switched on under Emails in your profile, and the days, time and lists you've chosen there. We skip the email on days with nothing to report.

An alert only goes for a task with a due time and your bell on. Check that timed alerts are switched on under Emails in your profile, and that the task's list isn't left out there.